Help! Can't connect to lobby (or site).

[zomien]

It seems that any Australian with internet provided by iinet can not connect to the main spring server or the clan-sy.com website itself. This problem does not appear to present itself anywhere else. Does anyone have any idea whats going on?

[Ishach]

Two members of smug out of action until this is is all sorted out ;'(

[zomien]

Nobody has a clue? :S

[Ishach]

Try 'tracert spring.clan-sy.com' and paste what comes up

Code: Select all

Tracing route to fnord.clan-sy.com [87.96.164.14]
over a maximum of 30 hops:

  1     *        *        *     Request timed out.
  2    16 ms    15 ms    15 ms  nexthop.act.ii.net [203.173.61.88]
  3    16 ms    16 ms    16 ms  gi0-1-700.cbr-tact-bdr1.ii.net [203.215.12.4]
  4    21 ms    21 ms    22 ms  gi0-14-0-3.syd-ult-core1.ii.net [203.215.20.8]
  5    22 ms    21 ms    22 ms  202.139.19.33
  6   176 ms   176 ms   177 ms  203.208.148.105
  7     *        *        *     Request timed out.
  8     *        *        *     Request timed out.
  9     *        *        *     Request timed out.
 10     *        *        *     Request timed out.
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13     *

[zomien]

I get a similar tracert

Code: Select all

  1    <1 ms    <1 ms    <1 ms  10.1.1.1
  2    27 ms    26 ms    26 ms  nexthop.wa.ii.net [203.59.14.16]
  3    27 ms    26 ms    26 ms  gi2-3.per-qv1-bdr1.ii.net [203.215.4.28]
  4    83 ms    86 ms    86 ms  gi0-14-0-1.syd-ult-core1.ii.net [203.215.20.4]
  5    84 ms    85 ms    86 ms  202.139.19.33
  6   235 ms   238 ms   238 ms  203.208.148.105
  7     *        *        *     Request timed out.